Shipping and Returns Policy

This policy outlines the procedures for the dispatch, delivery, and non-return of Puja Prasadam for services booked through Sarwamangala.in. We are committed to ensuring the sanctity of the service while maintaining clear and transparent logistical guidelines.

1. Prasadam Shipping Details

Dispatch Timeline

The dispatch of the Puja Prasadam, if you have opted for this service, is subject to the successful completion of the booked Puja ritual.

  • The Prasadam will be dispatched through a reputable courier service or India Post within 8 to 10 days from the actual date of the Puja’s completion. This allows necessary time for preparation and packaging.
Shipping Notification

We ensure full transparency once your Prasadam is on its way:

  • As soon as the Prasadam is dispatched from our premises, an email will be sent to your registered email address.
  • This email will detail the mode of shipping (Courier or India Post) along with the relevant tracking information for your consignment.
Estimated Delivery Time

Once dispatched, the delivery timeline is managed by the third-party shipping partner:

  • Under normal operating conditions, it should take approximately one (1) week to ten (10) days for our delivery partner to successfully deliver the Prasadam to your specified address.

2. Limitation of Liability (Transit Risk)

While we take utmost care in packaging the Prasadam, the journey is handled by third-party logistics providers. Therefore, please note the following:

  • Sarwamangala.in cannot be held responsible for any unforeseen delays in delivery caused by the shipping partner, local logistical issues, natural calamities, or any other factor beyond our direct control.
  • Sarwamangala.in cannot be held responsible for any Prasadam that is lost or damaged while in transit. Customers acknowledge that once the consignment is handed over to the courier/postal service, the risk of transit passes to the customer.

3. Returns and Exchange Policy

Due to the nature, sanctity, and perishable aspects of the offering, the following return policy is strictly enforced:

  • Puja Prasadam is non-returnable. We are unable to accept any requests for returns, exchanges, or refunds once the Prasadam has been dispatched or delivered.

We appreciate your understanding of these guidelines, which help us manage the logistics of sacred offerings efficiently.

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